Conference #1: March 31st, 2017, Online Northwest, Portland, OR
“When to Teach It and When to Trash It: Library Terminology, Instruction, and Content Strategy” (Presented by co-researcher Adrienne Alger)
<<Slides forthcoming>>
Conference #2: April 4th, 2017, Designing for Digital, Austin, TX
“Designing Content Strategy for Non-Customers: a case study of teaching jargon instead of trashing it”